SHIPPING METHODS WILL BE CHOSEN AT OUR DISCRETION DEPENDING ON THE ITEMS ORDERED AND DESTINATION.
CERTAIN COUNTRIES MAY CHARGE TAXES OR DUTIES ON CERTAIN ITEMS THAT ARE IMPORTED FROM CANADA. WE HAVE NO CONTROL OVER THESE CHARGES, AND CANNOT ACCEPT RESPONSIBILITY FOR ANY CHARGES THAT MAY APPLY. IF YOU ARE CONCERNED ABOUT DUTY AND TAXES, PLEASE CONSULT YOUR LOCAL CUSTOMS AGENCY.
All product returns must have a Return Merchandise Authorization number RMA in order for us to process your return.
In order to get an RMA number you need to request an RMA NUMBER.
We will require the order number that was emailed to you in the order confirmation you received.
All product returns must be sent prepaid.